Totally Managed Pty Limited has utilized the services of Smoothmoves relocations on several of our client’s projects under our project management. We are pleased to provide testimony of their excellent services particularly in respect to the personal care they take in their work. Smoothmoves care is evident through all aspects of their business from personal presentation, vehicles and reliability. Smoothmoves were the successful proponents amongst other well known office relocation contractors to relocate accounting firm Allan Hall. Allan Hall were previously located in three locations and consolidating to a new facility for 95 staff within a new development. The key challenges to the relocation included minimal down time to Allan Hall, co ordination with lT providers and the fit out completion. Smoothmoves successfully relocated communication equipment, lT, furniture and extensive quantities of filing including the unstacking and restacking of filing with care and order. The success of the project was achieved through Smoothmoves determination to achieve our goal of shutting Allan Hall down in old locations on Friday and have them operational Monday at new location. We have also engaged Smoothmoves to undertake the full vacating and reinstallation of contents of a luxury harbour side apartment for the duration of a major insurance repair project. Our client is based overseas and was not available to remove contents. Smoothmoves document the detail of contents location by photographing all furniture, entertainment equipment, draws, cupboards and embellishments such that it could all be returned to the exact location. Our client could not believe that major works had occurred within their apartment when they visited Australia and found everything as they'd left it. The key point of difference we have recognised in Smoothmoves is their enthusiasm in customer satisfaction, transparency in costing and caring reliability. Smoothmoves are our preferred supplier of relocation services in both commercial and domestic projects.
We have been using Smoothmoves for various relocation needs from our Sydney showroom in Surry Hills and have found them to be professional, reliable and very efficient in all aspects. Our high quality designer furniture demands a high quality relocation company. We can always count on Smoothmoves to deliver exceptional service. They have exceeded our expectations on many occasions, with the standard of service and level of professionalism and friendliness showed both to us and our clients. I have no hesitation is recommending Smoothmoves to any prospective company who demands exceptional service.
Smoothmoves has recently managed a packing and removal service for me and my company. They were great! Good price, great staff, efficient job, ... On a monthly basis, I also use one of their storage facilities to store excess stock. They are always accommodating, friendly and nothing is to much trouble. I highly recommend all Smoothmoves services I've used.
Smoothmoves recently undertook the relocation of Allan Hall from our previous 3 locations within Dee Why to our newly purchased 1100m2 location within the Lifestyle Working Development Brookvale. Our project manager Totally Managed recommended Smoothmoves from the various proposals sought for the relocation based on professional and obliging approach, flexibility and cost efficiency. Most important to Allan Hall was the minimisation of lost billable hours as a result of the relocation. The smoothness of the relocation resulted in negligible lost time. Security of documentation and computer hardware were also of concern and Smoothmoves were also responsible for the unload and reloading of files within the new filing system. Smoothmoves technicians did an excellent job of maintaining the order of the huge quantity of filing and archives. Smoothmoves undertook our relocation in the space of a weekend and showed great care for our equipment and new fit out. We would recommend Smoothmoves for Office relocations.